Effective Date: Feb 2026

At tenworks.in, we respect your privacy and are committed to protecting your personal data in compliance with applicable Indian laws, including the Information Technology Act, 2000.

This Privacy Policy explains how we collect, use, and protect user information.

1. Information We Collect

We may collect the following:

Personal Information:

• Name
• Phone number
• Email address
• Address

Worker Profile Information

• Skills and services offered
• Work experience
• Availability

Usage Information

• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on the Platform
• Device information
• Location

2. How We Use Your Information

We use information to:

• Create and manage user accounts
• Connect customers with workers
• Improve Platform performance
• Personalize user experience
• Send important updates and notifications
• Prevent fraus and misuse
• Provide customer support

3. Data Sharing

We do not sell personal information.

We may share limited data:

• Between Customers and Workers for job coordination
• With legal authorities when required under Indian law
• With trusted service providers (hosting, SMS, analytics) only for Platform operations

4. Payment Information

tenworks.in does not collect or process online payments.

We do not store card, bank, or UPI transaction data.

5. Data Security

We implement reasonable security practices such as:

• Secure servers
• Encrypted communication
• Restricted access to personal data

However, no online platform can guarantee complete security.

6. Cookies

We may use cookies to:

• Enhance user experience
• Track website usage and performance

Users may disable cookies through browser settings. But this may affect Platform functionality.

7. Third-Party Links

The Platform may contain links to external websites.

We are not responsible for the privacy practices of third-party sites.

8. Children’s Privacy

tenworks.in is not intended for users under the age of 18.

We do not knowingly collect data from minors.

9. User Rights.

Users may request:

• Access to personal data
• Correction of inaccurate data
• Account deletion

Requests can be made via email: support@tenworks.in

10. Updates to this Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated effective date.

11. Contact Us

For questions or concerns:

📧 Email: support@tenworks.in

📍 Hyderabad, Telangana, India